Shipping and delivery

Order Processing

Orders are prepared within 1–3 working days following payment confirmation.

Delivery Times

• France: 2–5 working days
• European Union: 4–8 working days
• Delivery times are estimates and may vary depending on the carrier.

Shipping Fees

Shipping costs are displayed before order confirmation. Free delivery may be available depending on the order value.

Order Tracking

A confirmation email including tracking details will be sent once the order has been dispatched.

Delivery Issues

If your parcel arrives damaged or is not received, please contact us within 48 hours of delivery (or the expected delivery date).